Refund & Cancellation Policy
How refunds and cancellations are handled for this website and for project engagements.
1. No Online Transactions on This Website
This website is an informational corporate profile site. It does not process any online payments, sales, bookings or e-commerce transactions, and has no payment gateway. Accordingly, no online refund or cancellation applies to anything on this website itself. The Company Profile, EOI submission template and PQR/vendor checklist available for download are provided free of charge for informational and pre-qualification purposes; being free, no refund or exchange applies to them.
2. Project Engagements
SIC Industrial Infra Development Company undertakes civil construction, infrastructure development and turnkey EPC projects under individually negotiated work orders and contracts, not through this website. Payment terms, mobilisation advances, retention money, milestone billing, cancellation rights and any applicable refunds for a specific project are governed exclusively by the signed contract/work order executed between SIC and the client for that project (including, where applicable, government contract conditions such as CPWD/PWD/DMRC terms).
3. Requesting a Cancellation or Change
If you are a contracting client seeking to cancel, pause or modify an ongoing engagement, please write to us using the contact details below, referencing your contract/work order number. Any cancellation, notice period and refund of amounts already paid will be handled strictly per the terms of that specific contract.
4. Mode & Timeframe of Refund
Where a refund is due under a signed contract, it will be processed by the mode and within the timeframe specified in that contract; in the absence of a specified timeframe, we aim to process any agreed refund within 30 business days of written confirmation from both parties.
5. Contact
For any refund, cancellation or contract query, contact:
Mr. Kunal Kishore
Kunal.k@sharvfin.org
2nd Floor, 201, Indraprakash Building, 21 Barakhamba Road, New Delhi – 110001